Privacy Policy
In plain English
We only collect the information you give us so we can quote and complete your move, like your name, contact details, and addresses. We don’t sell your information, and we share it only with the people and services needed to do your job, such as our crew and our payment processor. You can ask us what we have on file or ask us to delete it any time.
Who we are
This Privacy Policy explains how Buzzing Along Movers, a moving company based in Oceanside, California, collects, uses, and protects information through our website and in the course of providing moving services. By using our website or requesting a quote, you agree to the practices described here.
Information we collect
We collect information you provide directly to us, including when you request a quote, book a move, or contact our office. This may include:
- Your name, phone number, and email address
- Your current and destination addresses
- Details about your move, such as inventory, dates, and special items
- Payment information, processed securely through our payment provider
- Any notes or messages you send us
We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, pages viewed, and the time of your visit. This is used to keep the site working and to understand how visitors use it.
How we use your information
The information we gather is used to:
- Prepare and deliver your flat-rate written quote
- Book it, coordinate it, and finish your move
- Process payments and issue receipts or invoices
- Prepare paperwork such as certificates of insurance and military PPM/DITY weight tickets
- Respond to your questions and provide customer support
- Send you service-related updates about your booking
- Improve our website and services
How we share information
We do not sell your personal information. We share it only as needed to run our business, including with our own crew and dispatch staff who carry out your move, our payment processor, and service providers that host our website or help us communicate with you. We may also disclose information when required by law, such as in response to a valid legal request, or to protect our rights, property, or safety.
Cookies and analytics
Our website may use cookies and similar technologies to remember your preferences and measure site traffic. You can set your browser to refuse cookies, though some parts of the site may not function as well if you do.
Data security
We take reasonable steps to protect your information from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, but we work to safeguard the data you entrust to us and limit access to staff who need it.
Data retention
We keep your information for as long as needed to provide our services, comply with legal and tax obligations, and resolve any disputes. When information is no longer needed, we take steps to delete or anonymize it.
Your choices and rights
You may contact us to review, update, or request deletion of the personal information we hold about you. You can also ask to stop receiving non-essential communications. Depending on where you live, you may have additional rights under California privacy law, including the right to know what we collect and the right to request deletion.
Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
From time to time, we may revise this Privacy Policy. The current version will always be posted on this page with its effective date.
Contact us
If you have questions about this policy or your information, contact Buzzing Along Movers at (888) 711-4778, email [email protected], or write to us at 918 Mission Ave, Suite 200, Oceanside, CA 92054.